Privacy Policy

Last Updated: 2025-11-30

1. Introduction

ExpatHub ('we', 'us', 'our') values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information.

If you have questions about this policy, please contact us at support@expathub.com.

2. Data Controller

ExpatHub

Located in Germany

Email: info@expathub-all.com

3. Data We Collect

Account Information

  • Email address
  • Name
  • Profile picture (when using Google Sign-In)

Usage Data

  • IP address
  • Browser type and version
  • Pages visited
  • Access times

Payment Information

  • Payment information is securely processed through Stripe
  • We do not store credit card information directly

Document Data

  • Uploaded documents (for OCR/translation)
  • Generated contract termination letters

4. How We Use Your Data

  • Provide and operate our services
  • Manage your account and authentication
  • Send important notifications and updates
  • Improve our services and analytics
  • Comply with legal obligations

5. Legal Basis (GDPR)

  • Contract Performance: When necessary to provide our services
  • Consent: When you have explicitly consented
  • Legitimate Interests: Service improvement and security maintenance
  • Legal Obligation: When required by law

6. Data Sharing

We share data with the following service providers:

  • Firebase (Google): Authentication, database, file storage
  • Stripe: Payment processing
  • Google Cloud: OCR and translation services
  • OpenAI: AI document analysis

7. Your Rights (GDPR)

  • Right to Access: Access to your personal information
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of personal information ('right to be forgotten')
  • Right to Restriction: Request restriction of processing in certain situations
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to certain processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at: info@expathub-all.com

8. Data Retention

We retain personal information only as long as necessary to provide our services. Upon account deletion, we delete all personal information unless legally required to retain it.

9. Cookies

We use cookies and similar technologies to improve our services.

For more information, see our Cookie Policy

10. Security

We use industry-standard security measures to protect your personal information. However, no transmission over the Internet is 100% secure.

11. International Transfers

Your data may be stored on servers outside the EU (e.g., United States). We take appropriate safeguards to comply with GDPR requirements.

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

13. Policy Changes

We may update this policy from time to time. We will notify you of significant changes via email.

14. Contact

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@expathub-all.com

Located in Germany

Ask me anything!

Privacy Policy | ExpatHub